Administration and management in criminal justice : a service quality approach / Jennifer M. Allen, Rajeev Sawhney.
Material type: TextPublication details: Los Angeles : Sage, c2010.Description: xvii, 529 p. : ill. ; 24 cmISBN:- 9781412950817 (pbk.)
- 1412950813 (pbk.)
- 364.068 23
- K5001 .A945 2010
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | Institute of Legal Practice and Development Library - Nyanza Branch General Stacks | 364.068 (Browse shelf(Opens below)) | 1 | Available | 007106N |
Includes bibliographical references and index.
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
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