Administration and management in criminal justice :
Allen, Jennifer M.
Administration and management in criminal justice : a service quality approach / Jennifer M. Allen, Rajeev Sawhney. - Los Angeles : Sage, c2010. - xvii, 529 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
9781412950817 (pbk.) 1412950813 (pbk.)
2009037022
Criminal justice, Administration of.
Leadership.
Police administration.
K5001 / .A945 2010
364.068
Administration and management in criminal justice : a service quality approach / Jennifer M. Allen, Rajeev Sawhney. - Los Angeles : Sage, c2010. - xvii, 529 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
9781412950817 (pbk.) 1412950813 (pbk.)
2009037022
Criminal justice, Administration of.
Leadership.
Police administration.
K5001 / .A945 2010
364.068