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1.
Managing conflict at work [electronic resource] : understanding and resolving conflict for productive working relationships / Clive Johnson & Jackie Keddy. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, c2010
Online resources:
Availability: Items available for loan: Institute of Legal Practice and Development Library - Nyanza Branch (1)Call number: 658.4/053N.

2.
Intercultural communication in business and organisations : an introduction / S. Paul Verluyten. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Leuven : Acco, 2000
Availability: Items available for loan: Institute of Legal Practice and Development Library - Nyanza Branch (2)Call number: 658.4/5, ...

3.
Essential interviewing : a programmed approach to effective communication / David R. Evans ... [et al.]. by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Belmont, CA : Brooks/Cole, 2010
Availability: Items available for loan: Institute of Legal Practice and Development Library - Nyanza Branch (1).

4.
Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2012
Availability: Items available for loan: Institute of Legal Practice and Development Library - Nyanza Branch (1).

5.
Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2012
Availability: Items available for loan: Institute of Legal Practice and Development Library - Nyanza Branch (1).

6.
Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2012
Availability: Not available: Institute of Legal Practice and Development Library- Kigali Branch: Checked out (1).

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