Moore, Christopher W., 1947-

The mediation process : practical strategies for resolving conflict / Christopher W. Moore. - 4th Edition. - 1 online resource.

Includes bibliographical references and index.

"This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful "how to" approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners. "--

9781118419748 (pdf) 9781118421529 (epub)

2014003584


Mediation.
Conflict management.
LAW / Alternative Dispute Resolution.

HM1126

303.6/9