Golann, Dwight. <br/><br/>
Mediation :  the roles of advocate and neutral / 
Dwight Golann, Jay Folberg. 
 - 2nd ed. 
 - New York :  Aspen Publishers,  c2011. 
 - xxvi, 474 p. :  ill. ;  26 cm. +  teacher's manual with exercises and roleplays. 
<br/><br/>Includes bibliographical references (p. 445-458) and index. 
<br/><br/>The origins of disputes -- Negotiator styles -- Negotiation : step by step -- Barriers to settlement -- An overview of mediation -- Stages of mediation -- Process skills -- Emotional issues and cognitive forces -- Merits-based barriers -- Representing clients : preparation -- Representing clients : during the process -- Specific applications -- Court-connected mediation and fairness issues -- The law of mediation -- Ethical issues for advocates and mediators -- Mixed and changing roles / by Thomas J. Stipanowich. 
<br/><br/><label>ISBN: </label>9780735599680 (alk. paper) 9780735599697 (pbk. ; teacher's manual) 
<br/><br/><label>LCCN: </label>2010046585 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation--United States.<br/>Dispute resolution (Law)--United States.<br/>Compromise (Law)--United States.<br/>Mediation.
<br/><br/><label>LC Class. No.: </label>KF9084  / .G648 2011 
<br/><br/><label>Dewey Class. No.: </label>347.73/9