TY - BOOK AU - Feeley,Kelly M. AU - Sheehan,James TI - Mastering alternative dispute resolution T2 - Carolina Academic Press mastering series SN - 9781611632019 (pbk.) AV - KF9084 .F44 2015 U1 - 347.73/9 23 PY - 2015///] CY - Durham, North Carolina PB - Carolina Academic Press KW - Dispute resolution (Law) KW - United States N1 - Includes bibliographical references and index; The ADR process -- Negotiation -- Mediation -- Arbitration -- An arbitration hearing under the microscope ER -