TY  - BOOK
AU  - Shearer,Robert A.
AU  - Shearer,Robert A.
TI  - Interviewing: theories, techniques, and practices 
SN  - 0131190709 (pbk.)
AV  - HV8073 .S423 2005
U1  - 364 22
PY  - 2005///
CY  - Upper Saddle River, N.J.
PB  - Pearson/Prentice Hall
KW  - Interviewing in law enforcement
KW  - Interviewing in corrections
N1  - Rev. ed. of: Interviewing in criminal justice. 4th ed; Includes bibliographical references (p. 323-332) and index; Introduction to interviewing -- Preliminary interviewing considerations -- Diversity and special needs -- The basic skills model -- Skillfully communicating accurate empathy -- Skillful use of speed and pacing -- Summarization skills -- Immediacy skills -- Concreteness skills -- Confrontational skills -- Assertion skills -- Skill integration
ER  -