Shearer, Robert A., 1939-

Interviewing : theories, techniques, and practices / Robert A. Shearer. - 5th ed. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005. - xvii, 347 p. : ill. ; 28 cm.

Rev. ed. of: Interviewing in criminal justice. 4th ed.

Includes bibliographical references (p. 323-332) and index.

Introduction to interviewing -- Preliminary interviewing considerations -- Diversity and special needs -- The basic skills model -- Skillfully communicating accurate empathy -- Skillful use of speed and pacing -- Summarization skills -- Immediacy skills -- Concreteness skills -- Confrontational skills -- Assertion skills -- Skill integration.

0131190709 (pbk.)

2004017221


Interviewing in law enforcement.
Interviewing in corrections.

HV8073 / .S423 2005

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