TY  - BOOK
AU  - Allen,Jennifer M.
AU  - Sawhney,Rajeev
TI  - Administration and management in criminal justice: a service quality approach 
SN  - 9781412950817 (pbk.)
AV  - K5001 .A945 2010
U1  - 364.068 23
PY  - 2010///
CY  - Los Angeles
PB  - Sage
KW  - Criminal justice, Administration of
KW  - Leadership
KW  - Police administration
N1  - Includes bibliographical references and index; Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality
ER  -