TY - BOOK AU - Kovach,Kimberlee K. TI - Mediation: principles and practice SN - 0314150226 (pbk. : alk. paper) AV - KF9084 .K68 2004 U1 - 347.73/9 22 PY - 2004/// CY - St. Paul, MN PB - Thomson/West KW - Mediation KW - United States KW - Dispute resolution (Law) N1 - Includes bibliographical references and index ER -