TY  - BOOK
AU  - Mayer,Bernard S.
TI  - The dynamics of conflict resolution: a practitioner's guide 
SN  - 078795019X (hard : alk. paper)
AV  - BF637.I48 M39 2000
U1  - 303.69 21
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Interpersonal conflict
KW  - Conflict (Psychology)
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
N1  - Includes bibliographical references (p. 251-254) and index
UR  - http://www.loc.gov/catdir/description/wiley036/99050576.html
ER  -