The dynamics of conflict resolution : a practitioner's guide /
Bernard S. Mayer.
- 1st ed.
- San Francisco : Jossey-Bass Publishers, c2000.
- xvi, 263 p. : ill. ; 24 cm.
Includes bibliographical references (p. 251-254) and index.
078795019X (hard : alk. paper)
99050576
Interpersonal conflict. Conflict (Psychology) Conflict management. Negotiation. Problem solving.