Moore, Christopher W., 1947- The mediation process : practical strategies for resolving conflict / Christopher W. Moore. - 3rd edition - San Francisco : Jossey-Bass, 1986. - xxii, 348 p. : ill. ; 24 cm. - The Jossey-Bass social and behavioral science series . Includes index. Bibliography: p. 321-336. ISBN: 0875896731 (alk. paper) 9780787964467 LCCN: 85023675 Subjects--Topical Terms: Mediation.Conflict management. LC Class. No.: HM136 / .M684 1986 Dewey Class. No.: 302.3