Resolving conflicts at work : (Record no. 8801)

MARC details
000 -LEADER
fixed length control field 03363cam a2200397 i 4500
001 - CONTROL NUMBER
control field 16548734
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210420102254.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101122t20112011caua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2010048701
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470922248 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0470922249 (pbk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocn682892509
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Description conventions rda
Transcribing agency DLC
Modifying agency YDX
-- BTCTA
-- YDXCP
-- BWX
-- BUR
-- ORX
-- DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD42
Item number .C56 2011
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 650.1/3
Edition number 22
084 ## - OTHER CLASSIFICATION NUMBER
Classification number BUS000000
Number source bisacsh
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Cloke, Ken,
Dates associated with a name 1941-
Relator term author.
245 10 - TITLE STATEMENT
Title Resolving conflicts at work :
Remainder of title ten strategies for everyone on the job /
Statement of responsibility, etc. Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis.
250 ## - EDITION STATEMENT
Edition statement Third edition.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San Francisco :
Name of publisher, distributor, etc. Jossey-Bass,
Date of publication, distribution, etc. [2011], ©2011.
300 ## - PHYSICAL DESCRIPTION
Extent xxxii, 368 pages :
Other physical details illustrations ;
Dimensions 23 cm.
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Source rdacarrier
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Foreword: Conflict : an opportunity for leadership / by Warren Bennis -- Understand the culture and dynamics of conflict -- Listen empathetically and responsively -- Search beneath the surface for hidden meanings -- Acknowledge and reframe emotions -- Separate what matters from what gets in the way -- Solve problems paradoxically and creatively -- Learn from difficult behaviors -- Lead and coach for transformation -- Explore resistance and negotiate collaboratively -- Mediate and design systems for prevention.
520 ## - SUMMARY, ETC.
Summary, etc. "The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace.?In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design Features downloadable teaching materials available for faculty using the book This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces"--
Assigning source Provided by publisher.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Personnel management
General subdivision Psychological aspects.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Psychology, Industrial.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Goldsmith, Joan,
Dates associated with a name 1941-
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Inventory number Total Checkouts Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Institute of Legal Practice and Development Library - Nyanza Branch Institute of Legal Practice and Development Library - Nyanza Branch General Stacks 04/20/2021 Ordinary Budget 007670N   007670N 04/20/2021 04/20/2021 Books